Loyalty · Hospitality
SUPERKAWA OS builds loyalty directly into the POS software: digital card, automatic points and customizable rewards. Bring your customers back more often and grow their average ticket.
14-day free trial · no credit card
A restaurant loyalty program is a system that rewards regular customers — usually through points accumulated on each purchase, then redeemable for rewards. The goal is simple: bring customers back more often and increase their average ticket.
The traditional loyalty card, stamped on each visit, was the norm for a long time. It remains widely used but has well-known limitations: easily lost, left at home, impossible to analyze for the operator. A digital loyalty program solves these issues by building loyalty directly into the POS and the customer’s phone.
Comparison
| Paper card | Digital program | |
|---|---|---|
| Risk of loss | High | None |
| Tracking for the operator | Impossible | Real-time data |
| Reward customization | Limited | Flexible per business |
| Printing cost | Recurring | None |
| Balance visibility | Approximate | Exact, at any time |
The restaurant loyalty card remains one of the most used tools to encourage repeat visits. Historically, it took the form of a paper card stamped on each purchase. Today, many businesses adopt a digital loyalty card directly connected to their POS software.
A digital loyalty card lets the customer check their points at any time from their phone, while the operator benefits from precise tracking of their loyalty program’s activity.
Retaining a customer costs significantly less than acquiring a new one. Yet many independent restaurants today have no active loyalty program or still rely on paper cards that are hard to track.
A loyal customer comes back more often, spends more per visit, and naturally recommends the business around them. Loyalty is no longer a secondary marketing option: it is a direct revenue lever, especially for coffee shops and high-frequency businesses.
Built into the POS
SUPERKAWA OS builds loyalty directly into the POS software — no external module, no third-party app to connect.
Each purchase automatically credits points to the customer’s account, using a ratio configurable per business.
Customers progress through tiers — Bronze, Silver, Gold — that unlock increasing benefits.
Each business defines its own reward catalog: a free product, a discount or an exclusive perk.
The customer accesses their card straight from their phone: points balance, tier, available rewards and history.
Most POS software stops at loyalty points. SUPERKAWA OS goes further with a native customer wallet — a digital prepaid card integrated into the same platform.
The customer tops up their balance in advance, then pays with a single QR scan from their phone, and every transaction automatically credits their loyalty points. The operator benefits from a simplified checkout and a smoother payment experience for customers.
Wallet and loyalty work in the same interface — the customer only has a single digital card to manage in order to pay and earn benefits.
Learn more about the customer walletWallet balance
245 €
SUPERKAWA® · #CLT-2048
Points
245
Tier
Gold
For which businesses?
Loyalty is particularly decisive in this sector, where visit frequency is high.
A loyal clientele that values recognition and personalized attention.
Near-daily purchases, an ideal ground for an active points program.
Each well-targeted reward can encourage the customer to return.
Pricing
The loyalty program and customer wallet are included from the first plan.
START
POS, loyalty, customer wallet, dashboard.
59 €/month
PRO
Everything in START + recipe management and spec sheets.
99 €/month
FULL
Everything in PRO + real-time stock management.
149 €/month
All plans include a 14-day free trial without a credit card.
A digital loyalty card reduces forgetting, allows precise point tracking and simplifies the customer experience.
The information on this page is based on the features available at the date of publication. It may change.
Loyalty program and customer wallet included from the first plan.